Privacy Policy

Effective Date: January 1, 2025

1. Data Controller

Helvetix
Federal Palace of Switzerland
Bundesplatz 3
3005 Bern
Switzerland
Business ID CHE-142.652.080
Phone: +41762754046

2. Information We Collect

We collect the following types of information when you interact with Helvetix:

• Personal information you provide voluntarily, such as your name and email address.
• Technical information automatically collected, such as your IP address, browser type, and access times.
• Usage data through cookies and similar tracking technologies to understand site performance and user preferences.

3. How We Use Your Information

Your information is used to:

• Maintain and operate the Helvetix website.
• Respond to inquiries submitted via Contact Us.
• Provide newsletters and updates if you opt in.
• Improve our content, features, and overall user experience.

4. Cookies and Similar Technologies

Helvetix uses cookies for various purposes:

• Essential functionality to enable core site features.
• Analytics to measure and analyze site performance.
• Preference storage to remember your chosen settings.

You can set your browser to refuse cookies or alert you when they are being sent. Disabling cookies may affect some site functions.

5. GDPR and Your Rights

Under the General Data Protection Regulation (GDPR), users in the European Economic Area have the following rights regarding their personal data:

• Access: Receive confirmation of whether we process your personal data and access to that data.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Ask for deletion of your data when there is no legal ground for processing.
• Restriction: Request limitation of processing your data under certain conditions.
• Portability: Receive your data in a structured, commonly used format.
• Objection: Object to processing of your data based on legitimate interests or direct marketing.
• Withdraw Consent: Withdraw consent at any time without affecting prior processing.

To exercise these rights, please contact us via Contact Us. We will respond within one month of receipt.

6. Data Security and Retention

Helvetix implements technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law.

7. Third-Party Services

We may employ third-party services for analytics, email distribution, and hosting. These providers have access to personal data only to perform specific tasks on our behalf and are obligated not to disclose or use it for other purposes.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be effective when the revised policy is posted on the Helvetix website. The effective date is indicated at the top.

9. Contact Information

If you have questions or concerns about this policy, please reach out to us:

Helvetix
Federal Palace of Switzerland
Bundesplatz 3
3005 Bern
Switzerland
Phone: +41762754046
Business ID CHE-142.652.080